Resumo

GONZALEZ-TRIJUEQUE, David. STRESS MANAGEMENT PROGRAM APPLIED TO A MOBBED WORKER: STUDY OF A CASE. Cienc. Psicol. [online]. 2014, vol.8, n.2, pp.151-162. ISSN 1688-4221.

In this paper the treatment and evolution of a woman subject to mobbing in the workplace-and also exhibited anxious-depressive symptoms-is described. A stress management program was used (Robles & Peralta, 2011). The subject was assessed prior to and after treatment, with follow-up evaluations one, three and six months after treatment. The treatment consisted of fourteen 90 minutes sessions in a period of seven weeks. The treatment was designed based on the psychopathological factors assessed with the Spanish adaptation of SCL-90-R (González de Rivera, De las Cuevas, Rodríguez-Abuín & Rodríguez-Pulido., 2002). The treatment was aimed at training the subject to reduce her psychological discomfort in the workplace and to cope more efficiently with the situation perceived as work harassment. After the treatment process and at one month, at three months and six months follow ups, the patient showed a complete recovery; in fact, the obtained results suggest a significant improvement in short and long term in all of the assessed dimensions. Finally, the results of the therapeutic intervention, and its use as an applied program are discussed. Further studies will be needed to confirm the observed results

Palavras-chave : mobbing; workplace bullying; job stress; therapeutic efficacy.

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