<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>1688-4221</journal-id>
<journal-title><![CDATA[Ciencias Psicológicas]]></journal-title>
<abbrev-journal-title><![CDATA[Cienc. Psicol.]]></abbrev-journal-title>
<issn>1688-4221</issn>
<publisher>
<publisher-name><![CDATA[Universidad Católica del Uruguay.]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S1688-42212024000101207</article-id>
<article-id pub-id-type="doi">10.22235/cp.v18i1.3146</article-id>
<title-group>
<article-title xml:lang="pt"><![CDATA[Síndrome de burnout, conflitos, trabalho emocional: perfil discriminante entre líderes e liderados]]></article-title>
<article-title xml:lang="es"><![CDATA[Síndrome de burnout, conflictos, trabajo emocional: perfil discriminante entre líderes y seguidores]]></article-title>
<article-title xml:lang="en"><![CDATA[Burnout syndrome, conflicts, emotional labor: discriminating profile between leaders and led]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Engers Taube]]></surname>
<given-names><![CDATA[Michele]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Carlotto]]></surname>
<given-names><![CDATA[Mary Sandra]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Gonçalves Câmara]]></surname>
<given-names><![CDATA[Sheila]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidade do Vale do Taquari  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Brasil</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Universidade de Brasília  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Brazil</country>
</aff>
<aff id="Af3">
<institution><![CDATA[,Universidade Federal de Ciências da Saúde de Porto Alegre  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Brazil</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>00</month>
<year>2024</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>00</month>
<year>2024</year>
</pub-date>
<volume>18</volume>
<numero>1</numero>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.edu.uy/scielo.php?script=sci_arttext&amp;pid=S1688-42212024000101207&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.edu.uy/scielo.php?script=sci_abstract&amp;pid=S1688-42212024000101207&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.edu.uy/scielo.php?script=sci_pdf&amp;pid=S1688-42212024000101207&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="pt"><p><![CDATA[Resumo: Trabalhadores, tanto líderes como liderados, têm sido expostos a diversos estressores ocupacionais que, quando persistentes, podem ocasionar a síndrome de burnout. O estudo teve como objetivo explorar a diferença entre o grupo de trabalhadores líderes e liderados no que diz respeito às dimensões da síndrome de burnout (ilusão pelo trabalho, desgaste psíquico, indolência, culpa), Conflito no trabalho (conflito cognitivo com foco na tarefa, conflito emocional com foco na tarefa, conflito emocional com foco no relacionamento) e Trabalho emocional (demanda, dissonância). A amostra foi constituída por 628 trabalhadores, 247 líderes e 381 liderados, que responderam ao Spanish Burnout Inventory, à Escala de Conflito Triplo, duas subescalas de Trabalho Emocional: Demanda emocional e Dissonância emocional e um questionário de dados sociodemográficos e laborais. Os dados foram analisados mediante análise discriminante. O perfil discriminante revelou que o grupo dos líderes se diferenciou por ter apresentado mais conflito emocional com foco na tarefa e demanda emocional; o grupo de liderados apresentou maior indolência, ilusão pelo trabalho e culpa. Os resultados possibilitam sugerir ações diferenciadas para os grupos investigados.]]></p></abstract>
<abstract abstract-type="short" xml:lang="es"><p><![CDATA[Resumen: Los trabajadores, tanto líderes como subordinados, han estado expuestos a varios estresores ocupacionales que, cuando persistentes, pueden causar el síndrome de burnout. El estudio tuvo como objetivo identificar el perfil discriminante entre un grupo de trabajadores líderes y otro grupo de subordinados, con respecto a las dimensiones del síndrome de burnout (Ilusión por el trabajo, Desgaste psíquico, Indolencia, Culpa), Conflicto en el trabajo (Conflicto cognitivo con la tarea centrado en la tarea, conflicto emocional centrado en la tarea, conflicto emocional centrado en la relación) y trabajo emocional (disonancia, demanda). La muestra estuvo conformada por 628 trabajadores, 247 jefes y 381 subordinados, quienes respondieron el Cuestionario para la Evaluación del Síndrome de Quemarse por el Trabajo, la Escala del Triple Conflicto, dos subescalas de Trabajo Emocional: Demanda Emocional y Disonancia Emocional y un cuestionario de evaluación sociodemográfica y laboral. datos. Los datos se analizaron mediante análisis discriminante. El perfil discriminante reveló que el grupo de líderes se distinguió por tener más conflicto emocional con foco en la tarea y demanda emocional; el grupo de subordinados mostró mayores índices en las dimensiones indolencia, ilusión por el trabajo y culpa del síndrome de burnout. Los resultados permiten sugerir diferentes acciones para los grupos investigados.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract: Workers, both leaders and led, have been exposed to several occupational stressors that, when persistent, can cause Burnout Syndrome. The study aimed to identify the discriminating profile between a group of leading workers and another group of workers, with regard to the dimensions of the Burnout Syndrome (enthusiasm towards job, psychological exhaustion, indolence, guilt), conflict at work (cognitive conflict with task focus, task focus emotional conflict, relationship focus emotional conflict) and emotional labor (demand, dissonance). The sample consisted of 628 workers, 247 leaders and 381 led, who answered the Spanish Burnout Inventory, the Triple Conflict Scale, two subscales of Emotional Work: Emotional Demand and Emotional Dissonance and a questionnaire of sociodemographic and labor data. Data were analyzed using discriminant analysis. The discriminant profile revealed that the group of leaders was distinguished by having more emotional conflict with a focus on the task and emotional demand; the group led showed greater indolence, enthusiasm towards job and guilt. The results make it possible to suggest different actions for the investigated groups.]]></p></abstract>
<kwd-group>
<kwd lng="pt"><![CDATA[síndrome de burnout]]></kwd>
<kwd lng="pt"><![CDATA[conflito no trabalho]]></kwd>
<kwd lng="pt"><![CDATA[trabalho emocional]]></kwd>
<kwd lng="pt"><![CDATA[liderança]]></kwd>
<kwd lng="es"><![CDATA[síndrome de burnout]]></kwd>
<kwd lng="es"><![CDATA[conflicto en el trabajo]]></kwd>
<kwd lng="es"><![CDATA[trabajo emocional]]></kwd>
<kwd lng="es"><![CDATA[liderazgo]]></kwd>
<kwd lng="en"><![CDATA[burnout syndrome]]></kwd>
<kwd lng="en"><![CDATA[conflict at work]]></kwd>
<kwd lng="en"><![CDATA[emotional work]]></kwd>
<kwd lng="en"><![CDATA[leadership.]]></kwd>
</kwd-group>
</article-meta>
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