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Enfermería: Cuidados Humanizados

Print version ISSN 1688-8375On-line version ISSN 2393-6606


FERNANDEZ-SILVA, Carlos Alberto et al. Perception of Hospitalized Patients Regarding Nursing Care. Enfermería (Montevideo) [online]. 2022, vol.11, n.1, e2635.  Epub June 01, 2022. ISSN 1688-8375.


Humanized care requires the interaction between scientific knowledge and values, generating the need to particularize care, which is an essential activity in nursing.


To analyze the perception of hospitalized users regarding the humanized care they receive from nursing professionals.


A quantitative, descriptive, correlational, and cross-sectional research was carried out, which included hospitalized users in the Clinical Services of Medicine, Surgery, Private, and legal representatives of patients under 18 years of age in Pediatrics, of a public hospital located in the south of Chile, with a sample of 377 participants. After the application of informed consent, it was applied a sociodemographic characterization as well as the instrument Perception of Humanized Nursing Care Behaviors - Version 3, with transcultural adaptation for the Chilean population, which was complemented with other data pertinent to the objectives of the research.


It was found that most of the participants recognized the nursing professional by the uniform, and despite some differences in each service, they reported satisfaction with the care received (84.6%). Aspects such as age, length of hospitalization and recognition of the nursing staff showed a statistical relation with satisfaction.


It is necessary to implement strategies to strengthen the perception of humanized nursing care, being these aspects a contribution to the construction of an organizational climate and culture that evidences this perspective of care.

Keywords : humanization of assistance; nursing care; nursing; nurse clinicians; quality of health care.

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