Abstract

RAMOS GUAJARDO, Sandra  and  CEBALLOS VASQUEZ, Paula. Humanized care and psychosocial risks:. Enfermería (Montevideo) [online]. 2018, vol.7, n.1, pp.3-16. ISSN 1688-8375.  https://doi.org/10.22235/ech.v7i1.1537.

The aim of this article is to evaluate if there is relationship between work-related psychosocial factors and the humanized care given by the nurses in a public hospital in Chile. Karasek and Siegrist gave the theoretical support for this research in terms of the psychosocial factors. Jean Watson provides the disciplinary support from humanized caring. The design of the study is not experimental, cross-sectional, with a quantitative approach. A census was performed to 240 nurses that work in a public hospital in Chile. In order to recollect the data, an instrument divided into three parts was used. Part I: “Personal and work-related background”, created by the master’s degree student. Part II: “Questionnaire of evaluation of work-related psychosocial risks SUSESO-ISTAS 21”, validated in Chile with an alpha of Cronbach: 0.80. Part III: Nyberg´s Caring Assessment, validated in the Chilean population with an internal consistency of 0.82. The statistical analysis was descriptive and correlational, using Chi square (p≤0.05). During the present research, the ethical principles of E. Emanuel were followed. The results show that 56.25% of the nurses report a high perception of humanized care delivery. In terms of psychosocial risks, a high risk is present in three different dimensions (Psychological demand; Social support in the company and Leadership quality and double presence). Besides, a negative association between the exposition to psychosocial risks and the perception of humanized care was found. In conclusion, the perception of humanized care is associated in a relevant way with the perception of psychosocial risks in the working performance of nurses

Keywords : Humanization of the attention; work-related risks; Nursing Care; Nursing.

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