Critical analysis of the voluntary procedure introduced in the chilean consumer protection law as an alternative mechanism of resolution collective disputes

Aguirrezabal Grünstein, Maite

doi:10.22235/rd.v18i2.1613

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Revista de Derecho (Universidad Católica Dámaso A. Larrañaga, Facultad de Derecho)

Print version ISSN 1510-3714On-line version ISSN 2393-6193

Abstract

AGUIRREZABAL GRUNSTEIN, Maite. Critical analysis of the voluntary procedure introduced in the chilean consumer protection law as an alternative mechanism of resolution collective disputes. Rev. Derecho [online]. 2018, n.18, pp.45-71. ISSN 1510-3714. https://doi.org/10.22235/rd.v18i2.1613.

This paper analyzes the implementation of a voluntary procedure as an alternative dispute resolution for collective disputes.

Keywords : mediation; consumers; collective.

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