Abstract

MONTENEGRO, Gustavo  and  SCHROEDER, Ivana. Dimensions of applied systemic thinking: a multiple case study from the complex systems and organizational learning perspective. Psicol. Conoc. Soc. [online]. 2020, vol.10, n.2, pp.51-68.  Epub Aug 01, 2020. ISSN 1688-7026.  https://doi.org/10.26864/pcs.v10.n2.4.

This article is developed within the framework of an investigation interested in the conditions involved in the development of learning in contemporary organizations. With support in theoretical foundations of organizational learning and complex systems perspectives and a methodological design of multiple-case studies, this paper focuses on the role of systemic thinking as a relevant condition for organizational learning, observed in the framework of treatment and solution processes of problems in small and medium organizations in Córdoba city (Argentina). As results, we present four relevant dimensions around systemic thinking in circumstances of concrete practice, and the hypothesis that systemic thinking can be presented as a self-organized pattern. As conclusions, it is argued that systemic thinking has a significant impact on the processes of treatment of problems, and consequently on the achievement of improvements, shared learning, innovations and construction of knowledge in the organizations studied, and that it manifests itself as an emerging interactional and contextual rather than as merely individual competence. The findings have implications for researchers, institutional managers and professional advisors, particularly psychologists who carry out interventions in the field of organizations.

Keywords : Organizational learning; systemic thinking; complex systems.

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