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Ciencias Psicológicas

versão impressa ISSN 1688-4094versão On-line ISSN 1688-4221

Resumo

AGUIRRE MAS, Carla; VAURO DESIDERIO, Mirian Rossana  e  LABARTHE CARRARA, Javier. LABOR STRESSOR AND WELLNESS AT WORK IN AUXILIARY CABIN STAFF. Cienc. Psicol. [online]. 2015, vol.9, n.2, pp.292-308. ISSN 1688-4094.

This research aims to identify the triggers of workplace stress and their relationship with the quality of working life of aircraft cabin crew. The sample consisted of 136 individuals who work as aviation cabin crew, who were administered the questionnaire Quality of Life Professional CVP-35 Cabezas (2000), which was considered for analysis only item that evaluates the dimension Overall this variable; and measuring instrument triggers of workplace stress for pilots (IMDELP), Aguirre (2015). Results show: (1) stewardess percieve a high level of a labor estress, (2) just an average level of satisfaction, (3) a low quality of labor life, (4) and there is a meaning relation between quality of labor life and detonating factors of organizational stress type, extraorganizational and physical atmosphere, (5) In addition, socialdemographic variables are full related in the following way: sex and physical atmosphere factor, sex and satisfaction with the supervision, sex and satisfaction with benefits, sex and satisfaction with degree of participation, sex and labor performance, age and labor performance, children and labor performance; number of children and labor performance, permanence at job and satisfaction with your work, permanence at job and labor performance, permanence at job and quality of labor life

Palavras-chave : Labor Stress; Quality of Professional Life; Aeronautical Psychology; Aviation Psychology; stewardess.

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