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Archivos de Pediatría del Uruguay

Print version ISSN 0004-0584On-line version ISSN 1688-1249

Abstract

CARRO, Gabriela; BROGGI, Andrés  and  JUAMBELTZ, Carlos. Outpatient surgery program at Pereira Rossell Hospital. User satisfaction levels. Arch. Pediatr. Urug. [online]. 2024, vol.95, n.1, e201.  Epub June 01, 2024. ISSN 0004-0584.  https://doi.org/10.31134/ap.95.1.1.

Introduction:

low complexity pathologies account for a very high number of the surgeries performed in pediatrics. Most of the children do not present previous pathologies that require special care. The waiting lists for the resolution of low complexity surgeries generally increases during the months when the hospital is overloaded with admissions, a trend that has grown in the last 2 years, due to the COVID-19 pandemic. The need arose to implement a program where low-complexity pathology in patients who meet certain criteria can be resolved through out-patient surgery. This implies a benefit for both the child and the family, reduced stress linked to hospital stay, a lower probability of acquiring nosocomial infections, limitation of the socioeconomic impact at the family level, as well as clear benefits for the hospital, such as reduction of admission costs and hospital beds.

Objective:

to analyze the initial results of the Out-Patient Surgery Program of the CHPR Pediatric Hospital based on family satisfaction.

Material and Methods:

the data of patients assisted under the Ambulatory Surgery system were collected from June 2021 to January 2022. We applied a brief questionnaire to assess initial satisfaction levels regarding the program and eventual changes required to improve the program.

Results:

35 patients joined the program in the Department of General Surgery and the satisfaction survey was completed by 25 patients. 100% of the respondents consider that it is beneficial to accompany their children into the surgical room. We describe the responses provided to all the questions administered to the 25 patients. In the last section of the questionnaire, where we asked what changes they would make, in 4 cases the answers were: “take the child’s opinion into account more often”, “improve preoperative information”, “improve communication regarding postoperative care”. and “improve block entry times”.

Conclusion:

satisfaction levels of the assisted children caregivers are mostly good. We detected aspects to improve regarding adjustment of admission times into the surgical room as well as communication with the caregiver and the child regarding postoperative home care.

Keywords : Ambulatory Surgical Procedures; Pediatrics; Patient Satisfaction.

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